I booked a flight from edi to clt through voliamo, it was the only flight that allowed checked luggage and a carry-on, it also didn't have self-transfer or switch airports in london, or NY, or europe, or any obscenely short connection times (all the other flights offered by others did have extremely short connection times and self-transfer or switch airports, yeah some were cheaper but you get what you pay for.) my flight cost me around 990 gbp, there was good service on the flight, it was almost empty so I got a row to myself on the longhaul. And of course complimentary food, because it was british airways and american airlines, so that made the trip pleasant. Richard Neeson contacted me shortly after booking to inform me of a pleasant surprise that I get a free return ticket which I can reschedule any time before the flight for a 50gbp service fee plus any differences in flight cost. he also made sure I got the e-ticket and full booking information. He is really enthusiastic about his job and super helpful if you have any questions afterwards. For me I had to ask about adding my passport number to the international flight and he kindly gave me the american airlines link and login info to do so.