If I could give zero stars, I would. The company which balances itself upon fake 5 star reviews, to lure people into booking with them.
This company operates under multiple names—GET A FLIGHT, PH Travel, CallForUmrah, Clickaholiday, Getacruise, Perfect Holidays, Voliamo, checkaholiday and probably many more!
They are nothing short of scam artists.
From the start, they made what should have been a straightforward process an absolute nightmare. When I needed to cancel my booking due to their website issuing the tickets for the wrong dates, the airline was more than willing to issue a refund. They even provided a waiver code and assured me they’d communicate directly with this agency. However, GET A FLIGHT had other plans.
Here’s what they did:
1. Deliberate Delays: They dragged out the process until the cancellation period expired, ensuring I couldn’t get a refund.
2. False Promises: They repeatedly said they’d call back or email, but they never did. It was all lies.
3. Deleting Communication: They deliberately deleted correspondence from the airline, including the waiver code for the refund, and claimed they “never received it.”
4. Shifting Blame: When confronted, they outright told me there was nothing they could do and that I’d have to deal with the airline myself.
I took it upon myself to contact the airline directly, and guess what? The airline was still willing to refund me—but only if GET A FLIGHT responded to their emails. Of course, this fraudulent company refused to engage, leaving me stranded and out of pocket.
They are deceitful, unprofessional, and completely untrustworthy. They operate under multiple names to cover their tracks, but the scam is the same. Avoid them like the plague. Save yourself the stress, money, and heartache.
DO NOT BOOK ANYTHING THROUGH THEM.
As they continue to decline key information such as their ATOL number so that I can raise the issue further. It’s clearly a situation where they made sure I was stuck alongside my money, is a clear issue of misconduct and now they wish that I just accept that this is how the industry is. They gave me multiple forms of disinformation to temporarily shut me up and hope it will pass, unfortunately and unlike them, I work very hard for my money and will not be letting this go.
The communication is so poor and reminds me of a Scam Call Centre.