Avoid using this shambolic so called travel company. We booked our flights and money was taken out almost immediately. After 2 weeks, still no signs of our tickets or acknowledgement so we decided to contact GetAflight. Having called them, we were told they can’t discuss our own booking with us. We then decided to check with AirFrance to confirm if the flights have booked with them. We were told GetAFlight attempted to book twice but was rejected both times as the price was no longer available. Appalled by this news and called GetAflight back to enquire. They tried to pacify us by saying a manager would called us back (still waiting). After staying on the phone with a customer advisor (they should find a different job title for these employees by the way - useless!) who couldn’t assist with our enquiry, so we terminated the call. We subsequently received an email 2 weeks after the initial booking to say the money is being refunded and they were unable to secure the flights with AirFrance. Now flights have increased by approx £500 for my family and they won’t compensate us. Disgusting!