An extremely pathetic and poor service! I couldnt board my flight because my covid tests results didnt come back on time, when I tried explaining to GetAFlight they said I would have to pay £175 minimum to change the date, although Etihad states that they can change the flight dates without any taxes or charges! I ended up dealing with Etihad directly and changed my flight a number of times without any hassle! And once I had landed to my desired location this guys have the audacity to email me saying that please call us back you wont be able to board the flight. Avoid this agency at all costs!