John has been a patient and knowledgable resource as I prepare to start my journey on Medicare + the Medicare supplement selection plans. My needs and my husband's are different and somewhat unpredictable as we are still working and our income is volatile. Fortunately, our health is good and John helped us navigate ways to change our path through time and minimize the costs. It is reassuring that John asked great questions, listened and made viable suggestions. He shepherded us through the sign up while on our call and collected all of the information required to set us up with payments when our plans go into effect. It was painless and seamless. I never felt like I was being sold something. Rather, the conversation was informational and with guidance when requested and clarification as needed.