Chapter helped me find and change a plan within Cigna to drastically reduce my prescriptions and make my insulin affordable again However, Cigna could not get the plan correct and simply was refusing to help me Justin borrow with chapter got on the phone with me contacted not only the drug provider to get further information but stayed on the phone with me for over an hour contacting Cigna and making them not just open yet another ticket but to contact directly and override group and corrected the issue on the spot I was fighting this for three weeks. It took him one day. I cannot say enough about chapter and how much they have helped me. I will be recommending them to everyone. I speak to.