At first I was a little nervous about ordering as I'm in the United States. I was also concerned because as a senior citizen I let's say "technologically challenged" and wasn't certain I could manage to be successful. But the price was too good to pass up and I decided to take a chance. It couldn't have been easier! I followed the very clear directions and was up and running the first time! My last MS Word was 2007 so it's been a while. I'm so happy I found GetRemewedTech. Great customer service who answered my questions quickly and an easy to install product. Thank you!