Received item in good time so can’t fault that. I ordered the heart shaped collage of photos in the biggest size. The frame quality is horrendous, it states solid oak but it’s bolsa with one pass of oak stain on, it’s also plastic fronted instead of glass. Worst part though is the quality of the pictures, they could of been printed in the 80s just looking at them! Also, even though I ordered the largest size frame, they still print the pictures really small so you can barely see them unless u have a microscope. One of the worst quality products I have been duped into buying for a very long time. Avoid