Absolutely horrendous service, just been given the run around for over two weeks, I'm abroad working, been stuck here since the virus outbreak, tried to send something special to my daughter for Easter, this company just let me down, what a shambles.... Firstly waited 7-10 days for initial delivery, my Mrs contacted them to be told it had been delivered, it had not. They agreed to send a second item after claiming the first one was "lost" again, we waited, my daughter waited.. nothing, easter is long gone and my daughter received nothing thanks to this useless company, zero remorse from them either, the customer service rep even implied my Mrs was being dishonest, avoid these clowns at all cost!!