Do NOT use this company! The first thing they do is charge your credit card for a weight loss membership. I wasn’t able to complete the questionnaire due a flaw in their website (tried on both laptop and phone). So I requested a link, to which they sent and I completed the medical questions. After that NOTHING. I messaged (they don’t respond to messages for 3-4 days minimum). I also called the number on the website, everyday for a week. Left a message every day and still haven’t received a call back. I asked them to please cancel my subscription, but they let me know that they can’t do that. I would have to do it myself, which I’m assuming means I’m not getting my $375 back. By the way, I have chat logs and phone logs to back this up. I’ve been looking forward to taking this step and am so sad to be disappointed with this company. Luckily I did go with another company and have a prescription on the way in one day.