I turned to Zealthy for access to the starter dose of weight loss medication due to the national shortage. After a month, I am no closer to the medication. They said they sent out my first dose on 1/11 and I paid $275 for it. After two weeks of waiting, it never showed up. Today, they charged me another $275 and mailed out another dose (even though they told me they could no longer ship to my state) BUT they sent it to a random address I don’t have on file. When I called to ask what is going on, their customer service representative was incompetent and seemed to be reading off a script that did not answer my questions. I believe their providers and coaches utilize AI to communicate which is incredibly harmful for people taking this medication. I am waiting the estimated 1-2 days to have their escalation team reach out to me, then I’m doing a charge back and reaching out to the Better Business Bureau. The fact that I’ve been charged twice for medication I have not received is disgusting. They also say “no refunds” even if they mailed medication to a random address. Then they’ll have the audacity to tell you to go to that address to pick it up yourself. Absolutely vile business practices. Zealthy is a scam and will only take take take your money, providing haphazard medical advice in the meantime. Please be cautious before giving them your money. You’re unlikely to see anything from it.