The absolute worse. The communication is great at first, but turns horrible as soon as they collect your money.
They continue to say that your insurance hasn’t responded (although they advertise it takes a week or two - I’m going on 3 months and Haven’t heard a thing.) they continue to charge you a monthly fee even though they aren’t providing you with anything of substance.
The coaching is a joke. They ask you how you’re doing, expect you to just refer to online material and come up with your own solution…which I could easily do for free. All the coaching gets you is a “YOU GOT THIS.”
They magically offer you a ”discounted” version of a GLP-1 which ends up totaling over $700 since they force you to signup for the monthly program for three months in order to get the medication because they need to “monitor” you. Not one single NP has asked me how I was doing in two months.
The website will say one thing. The thread of nurse practitioners will say something else and your billing and medication cycle will also be different.
I’d get an email saying it was time to renew, so I’d do that (assuming they meant refill), then I go to do that using the link they suggest and then be prompted to sign up for another three months (even though this was only my first refill of the 3 month prescription I already paid for.) Then I complained and got my medication, and a day later got an email saying my prescription expired or they were advertising some other discount.
I tried cancelling my account- no one ever picks up the phone and I have yet to hear from anyone via email. It’s been 1 week.
I’m not sure if this is a scam or if it is just the most poorly managed site on earth. DONT DO IT.
I also took the medication and have been eating well and haven’t lost ANY weight. Wouldn’t be surprised if they are prescribing water.
If someone is a lawyer. Please look into this.
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