At first it seemed easy and so many perks and help. Last night I applied. Today their website actioned me to schedule a provider appointment so 8am we both email it’s down not working. And she told me no appointment needed for weight loss and she’d have them refund the 99$ fee then I said cancel the 11:15 since I don’t need one thought it was fine. Nope my injection declined because I was charged 99$ for 2 visits I didn’t actually have no need. Screen shot my provider stating this and their reply. Because it says I made one it’s valid. Not that they agree since it wasn’t my fault and then a 1:00 appointment notification popped up seriously I canceled while crying they would charge me again and then said give another try? I said how. You won’t apply 200$ to my prescription which is why it declined from those charges and your whole page says HELPING HERE FOR YOU REACH OUT until I canceled at 1 I got a reply. Except emails with Ashley the provider she is so kind. So thank you for taking my 200$ and today I was hopeful and now I can’t even get the help I’ve waited for so read this and avoid feeling like the dumb obsessed girl no help and no more for it. Emails are my provider asking for my refund and trying to HELP me and the text is a book saying it’s valid. ****text screen shot wouldn’t upload 3 times but feel free to find my Other reviews I’ll make sure to provide my point and valid proof****