I paid for the whole month of June but hadn’t picked a medication yet. I decided to go a different route and went through my insurance and a different much cheaper provider. I cancelled my June membership on June 23,2024. Zealthy bill my card and took 779.00 dollars out of my bank, almost literally whipping my bank account clean on July 10th weeks after canceling with them. called them within the hour of them taking all my money which was on a Friday. Spoke to customer service they put in a request to the pharmacy to cancel the medication( which again I don’t not pick I have no clue what medication they charged me for). I have called everyday since then for an update and refund. I get a tracking number from fedex Monday saying a product has shipped from Florida and is being expressed shipped to my address. I was told it was going to be canceled and that I would get a refund. So of course I called them, now saying oh it shipped we can’t cancel!! I called them the day they took my money, literally within the hour of them taking it!! A rip off company that takes money from people that are no longer even members of their business. I have children to feed and they snatch 779.00 from me and are refusing to give it back. Not to mention shipping a unknown medication to my house, they expect me to put a medication in my body that I didn’t chose or do research on? Umm no! Give me my money back so I can feed my kids!!! I’m currently waiting on a call from a “supervisor” a supervisor I asked to speak to from the very beginning! I’ll update my review if I get a call and my money returned!
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