For anyone looking to have any work done by GhostWriters (Wisdom Writers) please do your due diligence. I had hired this company to format my 24 page childrens book for Amazon KDP Publishing. Thats it, just formatting! That was December 5 2022, it is now January 26, 2023 and after 5-6 versions they provided to me its still not formatted correctly! In between this time the person handling my project went silent for a while , when she finally got back to me she had stated she was out due to a personal matter. We continued on with still no success and then at some point she sends me an email stating she is no longer working with the company due to personal health issues and my project would be passed onto another person. At this point being it had been over 2 months, I kindly asked for a refund. The new person wanted to get on a call to discuss this and asked for an opportunity to finish what they agreed to do but I stated at this point it has taken so long I was not happy with their service and just wanted a refund. Well of course as I expected, they were not open to just saying sorry you experienced this and we will provide you a refund. Instead they escalated it to another manager who insisted that they speak to me on the phone. I spoke with this manager via text because I wanted everything discussed documented and I told him I didnt want to verbally speak on the phone in case I they are trying to screw me over as I already felt now this was all bascially a scam. 4 days ago I hired a freelancer from FIVERR to do this which is what I should have done form the beginning. The freelancer did the job in 2 days! I told Ghostwriters this and then they still said well let them try and finish the job. Why would I do that for when the job was already done now and they couldnt deliver for over 2 months! Their response to that was well you didnt tell us you hired another company so its basically not our fault. What a lame excuse! If anyone needs work done for book formatting I highly stress to go elsewhere! Oh in addition to that, they will try to sell you other sevices in the thousands of dollars range.