Ordered a 65 rose for a friend’s 65th birthday giving over 3wks notice and set a delivery date. No communication to say it was dispatched, who the courier was. The delivery day arrived, surprise nothing. Tried phoning, nothing. Emailed several times, got an automated response a day later. Replied saying I wasn’t happy, they blamed the courier but said it was due that day which it did. I paid extra for gift wrapping and the pathetic card I was sent was embarrassing with a hand written message which I could have done myself. Still waiting for another reply. If I’d read some of these reviews before ordering I wouldn’t have used them. Best advice avoid this company