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Tjay
I signed up for Vodafone broadband on 13 December. I waited 120 days as requested before contacting GiftCloud. I then contacted GiftCloud, who said they had no record and asked me to confirm my WEB reference (WEB-0001000017445287) and then wait another 10 days for Vodafone to confirm the purchase. It is now 146 days since I signed up with Vodafone and I have still not received the promised £150 Amazon Voucher via GiftCloud. On 21 April, after another email to GiftCloud, they confirmed Vodafone had indeed confirmed that I AM entitled to the voucher! The lastest ‘please wait a few more days’ email from GiftCloud was on 28 April: “Hi, “Thank you for your reply. “It may take a few working days for your reward to be delivered, however, we do our best to send it as soon as possible. “Please wait a few days. “It will be sent from no-replyATgiftcloudDOTcom. “If there is anything else I can help you with please do not hesitate to contact me directly.” It’s now 7 May - and still NOTHING! I AM FURIOUS! NOT LEAST BECAUSE I HAVE NOW FOUND HUNDREDS OF OTHER GIFTCLOUD BAD REVIEWS ON TRUSTPILOT
2 years ago
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