Very disappointed with poor service. Had great intensions on purchasing a ukulele for my daughter and browsed in store. Finally agreed with her on one and she was very excited, however when taking the ukulele to the checkout I was told the price tag was advertised lower than they could sell it for. The instrument brand and model was labled correctly, but the price wrong. A mistake on there part, in which I didn't get an apology for. They did offer it at a slightly lower cost, however even still wasn't within my budget. I returned shortly after and purchased a different one, as i didnt want her to be upset. I asked if they could possibly price match to UK sellers online because of there mistake, yet refused todo so. Most places choose to honour price faults, but not giggear. Do feel like the old staff prior to the new ones we're much more helpful and friendly also.