Do not purchase flowers from this company ! Had the worst experience and had the worst customer service . They delivered my flowers two days before the promise date of valentines 2022. I reached out and spoke with Jhoselle and promised me i will receive my flowers for my wife on valentines day. And it was the scheduled date i selected on my invoice. They also blamed Fed ex for delivering it early instead of them prepping early and getting it out on Thursday they want to blame the shipping company. My daughter also had school on that Monday and they knew it was a middle school know school gets out by 3pm they delivered the flowers at 3:57pm and lied to me and said it was delivered at 2pm. I had to leave work early to buy my wife new flowers for valentines day and i had to go to my daughters school and found a maintenance guy who was leaving for the day, but i asked him if he can open the front to see if my daughters flowers were delivered. Thank god that gentleman was able to get them for me so at lease i didn't have to buy another set for my daughter. I hate to say it i do not do the reviews but this is one for everyone to be cautious on. If they would return my money no problem and understand this was there fault and understand that customer service goes along ways , i would have never wrote a review. I would not recommend this place to anyone . Horrible experience and for them to not take care of a customer knowing this was not okay its just not right you don't do this to customers. So please go elsewhere you will be happier i promise.
2 years ago
Glam Fleur has a
4.3
average rating
from
555
reviews
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