I need to send the ring back for resize. I send it and postoffice put on the pack the label Glamira send by mail to me. Then everything went wrong after many weeks I send Glamira service email and asked about my ring. Because I found out it was in postoffice in Turkey. They say to me can not pick it up because I had not uae correct courier. For me it was not a option, only one post service here. I asked them and show the the address label on pack. If it was ok and correct address. Yes but you did not use correct courier they say. GLAMIRA never pick up and after few week I found my ri f again in Germany. Before I could contact them there, ring was send again to Turkey. And again same story. YOU DID NOT USE CORRECT COURIER so we can not pick it up. Again I ask, is that correct address on pack. Yes but not correct courier..what a f... so bad service. Finally I got the ring back but with out resized. I would not recommend to no one to buy from Glamira after my experience with them. And never I will order from them again.