Ordered solitaire emerald cut 0.62ct emerald ring on 3rd May for Daughter's 21st. Delivery was very late and missed the birthday by over a week. After only wearing the ring occasionally for 5 weeks, the emerald has fallen out. The setting is intact and undamaged so obviously not set properly. Poor quality. AWFUL CUSTOMER SERVICE that said the 60 day moneyback guarantee has run out because its from the order date on 3rd May (before the ring was even made!)
Will be going all the way to small claims with this. Shambles of a company. I have costume jewellery that cost £10 that has lasted years. Expect an expensive ring to last at least as long.
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