Rated 1 out of 5 stars Delay Delay Cancel Not Refunded Purchased a necklace for my wife £240 Order Number 729333326. Ordered 21st Nov, no sign of it except many excuses for its non delivery and continual delay. Around Dec10th I had heard enough and cancelled requesting a refund. They say they apparently have to wait for the item to arrive in the UK from Germany, what an awful customer service decision that is. Where it is in your internal logistics has nothing to do with my refund. Tying one to the other is like saying sunshine is dependent on walking the dog. Just refund my money. For others viewing this - avoid avoid avoid. Customer Service is non existent. Before you respond with your text scripted response, appreciate you are already in contact with me! I gave you the opportunity to refund me for in a timely manner after wasting my time but you chose not to. Actions taken Retailer Dispute raised with bank. Logged a complaint with Trading standards Leaving negative feedback to on all Glamira review sites. Next step - Small claims court if this does not convince you of my fortitude