In short: No money refund received. Busy since January. Complaint My boyfriend bought me earrings in December. It was my birthday in January, but the earrings were not to my liking. He had put the earrings in a supplied box and did nothing with them, so he lost the white label that Glamira uses for returns. My boyfriend contacted Glamira and also sent the earrings within the return time. After months and months of waiting we still have nothing. No earrings and no money. I don't want the earrings and nothing has happened to them, but everything I try, nothing gets done. I call them every time and they indicate that my case is "high priority." In other words: you are being treated as a fool. This has caused me and my boyfriend a lot of stress and sadness. We've taken legal action to get our right, because we're not getting it. We sent an official letter stating that Glamira had 2 weeks to return the money. We keep being ignored and customer service is not doing anything either. She only says that she will continue and we hear nothing else.