I could not express my frustration and disappointment enough with Glamira’s quality check and repair/warranty service. Back in December, I had ordered the Olga pendant in the mixed metal option (white & yellow gold) as I like the look of the rendered image. However, when my package arrived, the necklace unlike what I had ordered despite it apparently having gone through a quality inspection (as you can see, the heart stone is supposed to be wrapped around yellow gold, but it was not). Disheartened, I had sent it back for repair/warranty to get it fixed, in which I had specified what was wrong with the necklace in writing and with images, as required. Waited a month for it, but the necklace came back looking the exact same as how I had received it the first time. This has me question Glamira’s process of quality inspection, both during production, as well as during repair/warranty. Needless to say, I’m not sure if I can recommend their products and service, or if I will ever be buying from them again.