We ordered rings and it was too small for my husband. Mine was ok. We had their measuring tape. So we asked for a size change. We got the ring back, but it's still not right, they claim that they did their job as they should, but the diameters according to their scale are not correct, not the same, they are different from the repaired ring. Now I can't explain to them that exchanged and repaired are not the same size, as they should be. We would like to change the size again, but they want to charge me now like its my foulth. I am very dissatisfied with the whole treatment in general, because I have the feeling that they want me to be considered crazy. Also i wanted to return both rings because im not pleased, but they said i cant, because i removed the label, but they send the changed ring back without the label. Sooo disapointed with them. And also their response time is so slow. I do not recomend!!!!!!!