I had a dreadful experience with Glamira. I purchased my wedding rings from them, and upon receiving them, I discovered they were the wrong size. When I inquired about resizing and the possibility of it arriving in time for the ceremony, the customer service provided misleading information. Despite my urgent plea not to resize as I opted to purchase new rings for a quicker delivery, they ceased communication entirely. The new rings arrived on time for the ceremony, while the resized ones arrived a week later. Despite my efforts to communication and saying do not resize the rings, Glamira ignored my messages for over a month. When I finally received them and sent the rings back, they claimed the box was damaged or the rings were used – allegations I disproved. Despite the tracking information confirming their receipt, Glamira then suggested the rings may have been lost in transit. After that, they refused a refund, citing a policy against refunding resized rings, despite my clear communication from the beginning and the misinformation provided by their customer service. After presenting evidence and explaining the situation, they once again ignored my messages. This entire ordeal has left me disappointed, with my money lost, two rings in their possession, and no response from them. The quality of the rings was also subpar, looking cheap, as many commented. I am now seeking an alternative provider for new rings.