I am deeply disappointed with my experience with Glamira. The engagement ring my partner bought for me, which was a symbol of our commitment and love, unexpectedly lost its center stone after just three months. I reached out to Glamira's support team via email, hoping for reassurance, and initially, they assured me that the issue would be covered by insurance due to a manufacturing defect. Following their advice, I diligently filled out a return form on March 29th, only to be devastated when, on April 1st, I received a cold, impersonal email stating that the issue wasn't covered under their lifetime warranty. Feeling confused and heartbroken, I expressed my disappointment and emphasized that the ring was only three months old and had been handled with utmost care. Despite my heartfelt plea, Glamira stopped responding altogether. Their sudden change of stance and complete lack of compassion were deeply hurtful. What's more distressing is that Glamira later misled the bank, falsely claiming they had tried to communicate with me about returning the ring. This entire experience has been incredibly upsetting and has shaken my trust in Glamira's integrity and commitment to their customers. The emotional and financial impact of this ordeal has been profound. I am now exploring legal avenues to find resolution. I share my story not only to seek justice but also to caution others considering a purchase from Glamira. I share my story to warn others: based on my experience, I would not recommend purchasing from Glamira at all.