I have ordered and payed wedding rings on July, the 24th and they announced me that they will be ready and send to me on August, the 7th. Nothing special, no inscription
In the mean time my wedding was canceled, so, on August, the 4th I announced them about cancelation and asked them to stop producing and return me my money.
And now it starts…They told me that I have to receive the order even my wedding is canceled. I told them that I will refuse the courier and they continue telling me that this is not possible, because this is their policy(?!)
When I announced them that I have opened a conflict and asked my bank to recover my money they continue telling me that I have to receive the rings. On August the 9th they announced me that the process of producing will last more so probably on August the 20th they will announce me what the new status of producing will be(?!) so even my order is not produced many days after the first communicated term they continue to refuse the refund of my money. This moment I don’t know if I will recover my money from them, so avoid this company!!!
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