They send worn rings in terrible condition. I ordered a wedding ring for my husband. I got the size wrong. We used the free resizing. It would have been better if we hadn't done that. Because after the resizing, the ring arrived in terrible condition, as if it had already been worn. It was all scratched and not shiny. The customer service refused to look into my request, because a return after resizing is not possible. A very convenient system - after resizing, they send you a damaged product and you can't do anything about it. You won't get a quality ring, you won't get your money back. The worst service, I don't recommend these scammers to anyone.