It took months before the ordered engagement ring was delivered; much longer than the initially estimated time. They are not reachable by phone. When the ring was finally delivered after a lot of email contact, I was happy, but it turned out my fiancée really didn’t like the ring. One reason I chose Glamira was this: the return policy in case she didn’t want the ring, which they advertise nicely without asterisks. She wore the ring for 1 minute, when I proposed to her, and then we immediately put the ring back in the box. For the return policy you have to take a few photos, and these were rejected due to “user damage” (probably because the ring hadn’t been specially cleaned for the photos, and zoomed-in it looked like there was some fingerprint grease). You also have to pay 10 euros for the return label, even if your return request is rejected. I submitted another return request, and again paid 10 euros. According to the return policy, the ring must not have been worn; so if you want to propose to someone with an engagement ring, you can’t return it afterwards. So read the fine print of this misleading company. You’re better off paying a little more and going to a physical store.