I attempted to purchase 5 clothing items over a couple of days but after completing all details each time, there was an error message right at the end saying payment couldn't be processed, please try again. I tried this around 4 times whilst getting increasingly frustrated as it was time consuming to keep navigating & completing information each time. I tried different payment cards but still got that message. I then thought I'd phone up to order but the contact number was only manned 9 to 5 Mon to Fri so was useless over the weekend and for anyone working full time. It was also annoying as this merchandise wasn't available anywhere else so this was the only way to buy. I eventually purchased some 4 days after first trying, extremely disappointing experience