Order placed July 23. Expected delivery August 1 - much later than website advises. Courier tracking service does not forecast delivery time - only records what has happened to date.
Shop confirms order dispatched and to expect delivery within two working days. Three working days have now passed, and still not received.
Nowhere is customer advised that delivery will be at any time during day of delivery - no chance to narrow down delivery time. No advice about telling courier to leave order in a safe place if no one at home - only found this out by telephoning 2014 shop to find out what has happened to my order. No way of contacting the courier, Hermes, expect through 2014 shop staff who were polite and helpful. Not impressed.
10 years ago
Glasgow 2014 Shop has a
3.6
average rating
from
1,335
reviews
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