Difficult review to write as I have had a mixed experience. Lets go through the process : 1. Ordering. The website is not great. At first I thought that most items were sold out as they showed 'Out of stock'. I was getting quite frustrated until I realised that this only meant the default size shown and that other sizes were available. Some improvement due here. Wonder how many sales may have been lost ? Once sorted the order was taken and paid for simply. 2. Order preparation. As soon as I completed the order 2 of the 4 items suddenly changed to 'Awaiting Stock' (when they had shown 'In Stock'). This delayed the dispatch. Then it all went quiet. Emails to the customer support team were responded too quickly whihc was great. However I had to hassle for updates as none were automatic and found that they had a huge backlog for dispatch. Money had been taken way before the dispatch date. Once dispatehced the process was quick - online tracking and delivered quickly. Products were well packaged. 3. The Products. Mixed here. I ordered 2XL for all items. All are different sizes (despite the size chart stating the size). One product is nothig like the picture on the website (wouldn't have bought it if I had known !!). The hoodie is great (if a little large) and the other t-shirts as expected (although the decals bit more shiny / blingy) than expected. Reasonably priced sale items and the quality is ok. So overall I have given a 'Good' - could have been 'Average' but wouldn't have taken much to be 'Very good'. Hope this helps !