I ordered a hoodie and 2 t-shirts. I really wanted the hoodie. Having waited for nearly 3 weeks and receiving nothing in the post or anything via email, I sent an email enquiring where it was. When I received a reply I got told that some of my items had sold out and all that was left was 1 t-shirt. I can't tell how disappointed I am by the service I received. I went to the games for 5 days and loved every minute of it and thought it was great that I would be able to get some more souvenirs but the treatment I have had was very unsatisactory. If I buy something and it is in stock when I buy it, then I should get it. When ordered everything said it was in stock and the confirmation email I got said I would get it in 5 days, it also said if it was out of stock then I would get it in 2 weeks. Neither of these happened and I feel I only got something in the end because I had to send an email reminding you of my order, and I know I wasn't the only one who had this problem as this happened to a friend as well, who lives in a different part of the country. Since I had trouble getting my tickets as well, again I had to send emails after the deadline had been and gone, I feel there is something lacking in the sales/dispatch departments, something that needs to be addressed before the same company is in charge of doing something else similar. It is a shame this has dampened my enthusiasm of the Glasgow Games.