When I went on-line to order I found the size I wanted was in stock. Only 2 weeks later do I get the following EMail to say my items were not available. I realize that the Games have finished but to say at the time of order the items WERE available and then take 2 weeks to say they were not .. not very professional.
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On Tue, Sep 30, 2014 at 5:18 AM, Customer Services <customerservices@d2fgroup.com> wrote:
Dear *********,
I am writing to you in regards to the order you placed through the Glasgow 2014 Online Shop.
We are currently checking back orders and apologies that we haven't been able to look at yours sooner. I have just checked your order and as an item is out of stock it has delayed dispatch. Unfortunately the Men’s Polo is out of stock and we will not be receiving any more now that the games are over.
I have now cancelled and refunded you the cost of the item so your parcel should be out for dispatch for you shortly.
Apologies for any inconvenience caused.
Kind regards,
*********
Customer Services
D2F Group
Tele: 0845 862 5350
E: customerservices@d2fgroup.com
*******
Not happy.
10 years ago
Glasgow 2014 Shop has a
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average rating
from
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