I am very disappointed with the service from the Glasgow shop. I purchased a few items which were in stock and ordered a £25 Clyde which I was advised would be sent to me in November / December. We live in Australia and I contacted the shop to explain that my parents were leaving Scotland on the 6th of December and asked if every effort could be made to have my goods delivered before this date. I was told that this would be done. I received an email explaining that my goods had been dispatched to my parents house, too late as they had already left Scotland and a tea towel was now out of stock (these were available at the time I purchased the goods in August). Therefore, my parents will have to post Clyde and my other goods at additional expense and due to not issuing my other items at the time of purchase, I will not have a tea towel. Poor show all round I would say! Not impressed by the total disorganisation of the Glasgow shop online orders.