Having successfully used them 2 years ago I ordered two pairs with my new prescription. I chose the Gold package as on a fixed income but with cheapest £9 frames, which were fine previously. Spoke to an agent he assured me that my prescription fitted the Gold specs so I went ahead and paid the money. Then received an email they needed my PD measurement, called Boots Optician where I had my test they refused to give me the PD as I wasn't purchasing glasses with them. GlassesD said they could use my PD from 2023 order if they could find it. Called this morning after receiving an email saying they had it and could use it, but then went on to give instructions on how to do my own PD. Confused I called again and this time was told that they were increasing the price of £88 by a further £77 . I remonstrated that GD had my prescription details from the start and no mention of increasing by almost double had been mentioned in fact I was told I fitted the Gold Package. They offered to cancel with 5 days before money returned. In the last two hours I have had 3 more emails none mentioning the additional cost until the last one. I'm left with disgruntled Boots, no glasses and no money to start the whole process elsewhere.