Completely and utterly useless, I placed an order nearly a month ago providing them with all the important information included on my prescription including the date on the prescription. Nearly a month on that date now falls outside of the range the accept so they will no longer process my order. Had they processed my order on the date I made it I'd have my glasses by now and probably be a happy customer. On top of that they asked me for a photo holding a "credit card sized card to my head", I chose one made of cardboard as it was one containing no sensitive information but it was identical in size to a credit card. Apparently they can't take a measurement because it's made of cardboard instead of plastic... If they can't judge dimensions based on the material of the object I certainly won't be trusting them at any point with the more delicate measurements of my prescription.