The people at GFL are very helpful, knowledgeable, and friendly, but are let down by the technology around them. The site itself takes an age to load the homepage (from an IT perspective, it seems to be waiting for some sort of timeout before finally displaying.) The frame selection only allows filtering by one criteria at a time (i can't filter for all black, rectangular, frames in the £100-£150 price range, for example.) Of the frames on the site, not all are available in the colours shown, which I got bitten by, multiple times, in my "Try at Home" attempts. The "Try at Home" service is very good however, and handled quickly, after some problems with Paypal. This is useful, as after choosing both the frames and the lenses, I was told my choices don't fit together and had to choose yet another frame (again, my first choice colours were not available despite still being listed on the site). Finally, the finished product... Does, what it says on the tin! One arm wobbles slightly (though I've been assured this is normal, despite never having seen this before. Perhaps it's a foible of the 1.76 DA Tokai lenses?), and the Super Duper Hydrophobic coating doesn't seem all that hydrophobic at all, but the transitions stuff works! All in all, great value for money (for the 1.76 DA, Tokai lenses) and absolutely lovely people, average product, frustrating website. In two minds as to whether or not I would return.