Love your website - great information - easy to navigate. While I was aware of how long it would take to get my glasses - it was still a shock at how long it took. But the future deal-killer is that you refuse to stand behind your products. My frames broke within days. And your support staff told me that since they had had lenses put in them that they couldn't honor a warranty. I was offered plenty of excuses, but nothing satisfactory or even helpful. Will never use you again, and I will make sure to inform the place that did the lenses as well as my optometrist neighbor. Thankfully, the issue was mostly cosmetic and some super glue seems to be holding the two pieces in place. But just last week, the other side failed as well.
1 year ago
Glasses Gallery has a
4.5
average rating
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499
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