Chatted with 2 different people about a return I did about a week ago. I had sent 2 glasses back because they didn't work out. I asked for store credit instead of returning it back to the credit card i used because ill need to buy glasses as mine broke.The 1st person i chatted with said the glasses are delivered and that it takes 2-3 business days for processing the return then I should soon get an email with a store credit code. The second person told me it takes up to 30 business days to get my store credit code. So here I am frequently checking my email for that code so I can check out on the 2 glasses I've had in my cart for a while now. Super bummed that I didn't get a correct answer and still haven't gotten an email with my store credit code yet and I am in DESPERATE need of glasses.
5 years ago
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