I took out a Prince2 foundation course + exam late 2019 that was set to expire the next year. However, due to corona and job situation I was unable to sit my exams and the courses expired. In 2022 after explaining the situation to the team they kindly allowed me to have another chance at the exam free of charge and really helped me. During the original onboarding of the e-study platform they have, they also were ver useful in getting me logged in and understanding the software. I would recommend this company because they have shown that they give great service, and reallt value the customer and each situation. Good luck to all on their examinations!