It was a very good experience... I could not attend the session in person (due to health issues) so asked for virtual session, everything for sorted for me in 2couple of days.. picture and sound quality was good... there are loads of option on the console.. and above all the trainer (Adam) was very good as well. The inly issue, I will call put for would be the extra £15 for taking exam at home (because of which I had to travel all the way to London). However, one of my colleague did everything from home and he was not asked for extra money or PO to be raised... may be something to think about... but overall a great experience. Thx: Rav