This is the worst experience of delivery I've ever had. Their first attempt to deliver important parcel was failed because they had incomplete address (looks like to call me and check in advance it's too hard task for IQ level of their employees). 2nd attempt - driver simply igmored my address and didn't show up. 3rd attempt - driver didn't have my phone number to call and check so again didn't show up. However, it's worthy to mention that all full data I was provididng while order. So finally when they promissed that 4th attempt of delivery will be definitely successfull they just sent me an e-mail that I have 1 day to pick parcel by myself at their warehose that is located in 1 hour driving from my place. Otherwise it'll be returned back to the shipper. I believe that such services as transportation should be strictly lisenced and such bad-ass companies as GLS should be simple deleted from this logistics market as they create only difficulties and destroy e-commerce business.