BE WARNED BUYERS SOLD AS BRAND NEW BUT BECAME FAULTY UNDER 2 WEEKS - NOW CONSIDERING IF THIS WAS THIS A REFURBISHED SECOUND HAND MODEL ! I WAS FOBBED OFF TO CONTACT BOSCH DIRECTLY FOR A RETURN AUTHORASTION CODE. RETURN CONDITIONS ARE A NIGHTMARE WITH SMALL PRINT EXCLUSION'S TO CHARGE 50% OF DIMINISHED VALUE OF RETURN IF ITEM IS INCOMPLETE OR NOT FAULTY . YOU MAKE THIS CLEAR ONCE ON RETURNING IT BACK ONLY. I CONFIRMED BY EMAIL, PICTURED EVERY THING BEING RETURNED BACK TO AVOID ANY DISCREPANCY. THEY FOUND ANOTHER EXCUSE TO NOT REFUND WITH A LAME EXCUSE RETURNED A DIFFERENT MODEL . SEE YOU IN COURT