Go plc are the worst communications provider on the planet. They suck out your money and return that with sheer mediocrity and dismal service. After sucking out the monthy instalment from your account, they do not even offer the possibility of directly speaking to an agent, and the fact that the possibility of speaking to an agent is mentioned on their webpage is just to frustrate you more, as nobody ever answers for literally at least a whole half hour. Their television and internet service is subject to continuous cuts and interruptions. Their motto is simple: get clients to sign a contract, then leave them on their own to savour a supershitty service. GO is in fact short for GO to hell.
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