I tried to return my MacBook Pro to Apple for some cash as the battery was shot and I had decided to go with an HP. When Apple told me I would get $0 for my computer I was pretty angry. I proceeded to look for options to get a little bit back for my computer and stumbled upon Roostr. I was a little hesitant, but reached out to them about questions and Adam was quick to respond! They sent me my shipping label, and once my computer made it to their facility it was processed quickly and they immediately sent me the money my computer was quoted for! AMAZING customer service and experience with Roostr, and I look forward to using their services again in the future! 😊