I sold my MacBook Pro to GoRoostr and the whole process was exceedingly easy from start to finish. After I submitted the rating for my laptop I received a FedEx Ground shipping label from them almost immediately. I was informed right away when my shipment was received, and they issued payment via Paypal exactly when they said they would for the amount they said I would get. Easy-peasy! They offered the highest appraisal amount of any service I evaluated, and their communication was top-notch. I'm a very satisfied customer and can recommend them without hesitation.