The lead up too our event was,messy to say the least. However we believed it was resurected when we starting speaking to Steven. However, after arranging for him to contact the charity to make payment for our dive and recieving no contact from him we assumed this would all be in place. On arrival we were met by two very rude girls who simply stated you haven't paid, you cannot dive. They did not even want to listen to our explanation and we were met with "Steven's not here today, you have to pay (OVER A £1000!)" We were made to feel embarassed by these girls infront of the other people jumping and when we all work in hospitality we know it can be stressful sometimes when busy but there was no excuse! Why Steven never contacted us to let us know he haden't contacted the Charity for pre payment was a pain enough but to then be accused at the desk on arrival bit the bullet. Even since the even we have had contact with your company and are still waiting for some compensation for the lack of care and attention by your team but this has been slow, and pretty much non exsistent. If you should wish to contact me back I would be delighted to listen to your justifications. The SkyDive itself and the instructors were AMAZING, and I cannot wait till my next jump. However, sadly I do not think I or my colleagues will be returning or recommending Go Skydive.