Utter disappointment.
Got tricked twice by such a "professional" company.
1) They simply misprint my stickers. Both of the stickers had distinct designs. Simply got a refund afterwards. That is fine, so I gave them a second chance.
2nd time I didn't give a chance for them to trick me.
2) I gave them 3 different resolutions for my bookmark designs. 1000dpi, 600 dpi and 300 dpi. Despite giving them three different DPIs, the artwork is still below 300dpi. So, the support team called me.
Tina spoke to me how about the difference between DPI and PPI. So I understand what she wants to portray. So, I did my research on YouTube on how to change the DPI on photoshop. So, I did not do anything wrong. I simply followed the same thing.
Guess what, Tina giggled while explaining my thought process. Disrespectful. Afterwards, she called a Malay guy trying to explain the things that Tina had already explained. He explained what DPI is. Come on, I am not that illiterate for me to get a direct translation of "DPI".
After both of them convincing me that despite me changing the DPI, it will still be lower than 300 and I will receive NON-PIXELATED bookmarks. I trusted them.
Well, I received a pixelated bookmarks. The quality team did not do a perfect job. Disappointed with the customer support and production/quality team.
Think twice before buying from GoGoprint SG. Looks can be deceiving.
Peace.
6 years ago
Gogoprint Singapore has a
3.3
average rating
from
92
reviews
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